最近疫情還是比較嚴峻的，有一些地方有發現零星的病例出現，話說上海迪士尼好像1日2日會暫時關閉，那么具體是什么情況呢？下面一起來簡單的分析看看。

上海迪士尼度假區新浪微博官方發布消息聲稱，根據疫情防控要求，上海迪士尼部分地區11月1日和2日會暫時關閉。恢復運營時間未定。

上海迪士尼度假區微博原文：

上海迪士尼度假區重要通知

根據疫情防控要求，上海迪士尼樂園和迪士尼小鎮將于2021年11月1日和2日(周一和周二)暫時關閉。恢復運營時間一旦明確，我們將及時告知。

對于在此期間受到影響的各位游客，我們深表歉意!度假區制訂了相關票務的退改細則，請大家知悉。

再次感謝您的理解和支持，期盼不久與您重逢!

上海迪士尼度假區

2021年10月31日

【票務退改細則】

關于2021年10月31日至11月2日樂園門票

持有2021年10月31日和/或11月1日和/或11月2日的上海迪士尼樂園門票的游客，可以在未來六個月內(即針對持有2021年10月31日門票的游客為2022年4月30日之前，含該日;針對持有2021年11月1日門票的游客為2022年5月1日之前，含該日;針對持有2021年11月2日門票的游客為2022年5月2日之前，含該日)任選一天到訪上海迪士尼樂園。到訪時，游客可以在樂園入口閘機處出示在購買2021年10月31日和/或11月1日和/或11月2日樂園門票時所使用的身份證或者旅行證件原件，換取當日門票，無需提前預約*。持有兩日票的游客，請持購票時所使用的身份證或者旅行證件原件前往位于上海迪士尼樂園主入口外的游客服務中心，換取當日門票。

如因故在未來六個月內無法到訪的游客，可以進行退款。通過上海迪士尼度假區官方網站、App、微信公眾號、上海迪士尼度假區預訂服務中心、度假區飛豬官方旗艦店或京東官方旗艦店購買門票的游客，可以通過上海迪士尼度假區官方App提交退票申請，退款將于45個工作日內返回原付款賬戶。通過其他官方渠道購買門票的游客，請聯系原門票購買渠道進行退款，或參照本通知末的指引進行咨詢。

關于其他度假區產品和服務

已經通過上海迪士尼度假區官方網站、App、微信公眾號、上海迪士尼度假區預訂服務中心、度假區飛豬官方旗艦店或京東官方旗艦店購買2021年10月31日和/或11月1日和/或11月2日上海迪士尼樂園的迪士尼尊享導覽服務、迪士尼禮賓服務、樂園早享卡等其他指定日產品及服務的游客，將從原購買渠道自動獲得退款。已經通過其他官方渠道購買指定日產品及服務的游客，請聯系原購買渠道申請退款。

上海迪士尼度假區的兩座酒店目前正常運營，但我們理解部分游客可能有更改出行計劃的需求。已經預定2021年10月31日和/或11月1日和/或11月2日上海迪士尼度假區酒店的游客，可聯系原購買渠道進行咨詢。

仍有問題或需要聯系我們?

游客可以聯系上海迪士尼度假區預訂服務中心：400-180-0000(中國內地)或+86-21-3158-0000(其他國家/地區)進行咨詢。如遇服務中心來電游客較多而導致等候時間較長，我們建議您發送郵件至 shdr.yuding@disney.com，留下您的電話號碼等聯系方式，我們將盡快處理您的郵件。

感謝您的理解!

*根據上海迪士尼樂園現行的客流管理政策，如在基于政府指導的最大承載量要求下遇“大客流日”，且務必采取相關限流措施時，所有持非指定日票的游客，包括此次門票延期的游客，可能無法于當日入園。上海迪士尼樂園對此將及時對外發布相關信息。

Shanghai Disney Resort Important Notice

In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland and Disneytown will be closed on Monday and Tuesday, November 1-2, 2021. We will notify guests as soon as we have a confirmed date to resume operations.

We apologize for the inconvenience and will provide refund or exchange for all guests impacted during this period.

Thank you for your understanding and cooperation!

Shanghai Disney Resort

October 31, 2021

Ticket Refund and Exchanges

For Park Tickets for October 31 to November 2, 2021

Guests with tickets to visit Shanghai Disneyland on October 31 and/or November 1 and/or November 2, 2021 may choose to visit the park on any other day within the next six months (by April 30, 2022 inclusive with respect to park tickets for October 31, 2021; by May 1, 2022 inclusive with respect to park tickets for November 1, 2021; and by May 2, 2022 inclusive with respect to park tickets for November 2, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for October 31 and/or November 1 and/or November 2, 2021 on the day of your next visit, and reservation will not be required*. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services

For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on October 31 and/or November 1 and/or November 2, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

The two resort hotels at Shanghai Disney Resort continue to operate as normal, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of October 31 and/or November 1 and/or November 2, 2021, you can contact the original purchase channel for enquiries.

Still Have Questions or Need to Contact Us?

Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

Thank you for your understanding!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for October 31 and/or November 1 and/or November 2, 2021, on that date. Communications will be made accordingly in a timely manner.

在這之前，官微已經發了一條停止入園的信息了。

重要通知

接外省市協查通報，為配合新冠肺炎疫情流行病學調查，上海迪士尼樂園和迪士尼小鎮從即刻起停止游客進入。樂園內的部分游樂設備將臨時性停止運行，戶外演出將繼續舉行。游客需嚴格做好佩戴口罩、保持社交距離等防控措施。

同時，所有已在樂園的游客在離園時需要在出口處接受核酸檢測，并遵循疾控中心的要求相隔24小時后再做核酸檢測，待兩次核酸檢測陰性后，做好后續12天自主健康監測。

對此帶來的不便，我們深表歉意。我們也將為所有受此影響的游客發布退換票的相關信息。感謝您的理解和配合。

上海迪士尼度假區

Important Notice

To cooperate with the pandemic investigation in other provinces and cities, we have temporarily suspended entry into Shanghai Disneyland and Disneytown, and some attractions inside the park will also temporarily stop operating. Outdoor entertainment will continue as scheduled. Guests who are inside the park are reminded to strictly comply with pandemic prevention measures including wearing a mask and maintaining social distance at all times.

Guests will be required to undergo nucleic acid testing at the exit when leaving the resort, and follow Centre for Disease Control guidance - Guests will also be required to undergo another nucleic acid test after 24 hours. If both tests are confirmed to be negative, then guests will be asked to follow a 12-day self-health monitoring.

We apologize for the inconvenience and will provide information on ticket refund and exchanges for all guests impacted. Thank you for your cooperation.

Shanghai Disney Resort